Online Safety

UPDATED: 19.06.2022
This section covers support for Online Safety

For Bullying & Harassment please click here

For Stalking please click here


Internet Matters.org
Helping parents and those caring for children to keep them safe in the digital world. Practical information for all types of digital devices.

ChildLine provide support and counselling for anyone up to the age of 18. ChildLine can discuss anything of concern.
Helpline: 0800 11 11 (lines open 24 hours everyday)
1-2-1 chat (24 hours everyday)

The Cybersmile Foundation
Support for anyone affected by any form of online bullying or hate campaign.
Email: help@cybersmile.org

eCRIME Action
Website with advice and practical information on cyber bullying, trolling, mobbing and all forms of on-line crime for adults and children alike.

Age Restrictions on Social Media 
Information on age limits and the reasons for them on social media.

Sextortion (webcam blackmail)
Information and advice from the National Crime Agency for anyone affected by sextortion.

Revenge Porn Helpline
Support for anyone affected by sexually explicit material being posted online without their consent.
Helpline : 0345 6000 459 (Lines open Monday – Friday 10am-4pm )
Email: help@revengepornhelpline.org.uk

Nuisance Calls – CAB
Information on how to stop nuisance calls and texts. Plus a tool for reporting the calls and texts to the correct authority.

ICO – Information Commissioners Office
Information on nuisance calls and how to stop them. Information on data protection and how your personal information is handled.

UK Safer Internet Centre
E-safety tips, advice and resources to help children and young people stay safe on the internet.
Helpline: For those working with young people 0344 381 4772 (lines open Monday – Friday 10am – 4pm)
Information for young people 3-11, 11 -19on enjoying the internet and staying safe.

IWF – Internet Watch Foundation
The place to report criminal online content, including child sexual abuse content from anywhere in the world and obscene adult content.

Think U Know
Online information about staying safe online, includes advice for both children and adults, or visit the Facebook page http://www.facebook.com/clickceop

Get Safe Online
Expert advice for adults, children and parents on protecting your computer, phone, tablet and much more.

Action Fraud
Action Fraud is a reporting centre for anyone who has been affected. They also provide information about fraud and financially motivated internet crime.
Report line: 0300 123 2040 (lines open Monday - Friday 9am - 8pm)

Suzy Lamplugh Trust
Information on staying safe and managing risks in any situation, including stalking.

Childnet International
Online information for children and young people about smart surfing and keeping your identity private.

Supportline provides telephone support for any problems including bullying and cyber-bullying.
Helpline: 01708 765 200 (lines open Tuesday, Wednesday, Thursday 6pm – 8pm)
Email: info@supportline.org.uk

Samaritans are available to listen to anyone who is distressed.
Helpline: 116 123 (lines open 24 hours) This new number is free and does not appear on phone bills
Email: jo@samaritans.org