Services for older people, their families and those who care for them. Local Age UKs offer a range of advice and services.
Advice Line: 0800 678 1602 (lines open 7 days a week 8am – 7pm)
Campaigning organisation with information on what you can do if you feel lonely.
Calling time on the harm & abuse of older people. Information & support for older people or anyone concerned that an older person is at risk.
Helpline: 0808 808 8141 (lines open 24 hours)
Text: 07860 052 906
Men’s Sheds are spaces for men to connect, converse and create through activities similar to those of garden sheds. Find one in your area or find out how to start one.
National Pensioners Convention promote the welfare and interests of pensioners, as well as campaigning. Current concerns for pensioners are outlined in a quarterly newspaper, pamphlets and bulletins.
Confidential helpline providing information, friendship and advice to older people.
Helpline: 0800 4 70 80 90 (lines open 24 hours)
The University of The Third Age is a self-help organisation for those no longer in full-time employment, providing local leisure, educational and creative opportunities.
Family and Relationships
Online advice service providing relationship support for individuals, couples and families.
Information about sexual and relationship concerns and a directory of therapists.
Offering support information and legal representation to children, their families and carers.
Information from the Government on DNA testing, how it is used, approved testing companies and what is involved.
Family Benefits advisory service.
Advice Line: 0800 028 3008 (lines open Monday – Friday 8am – 5pm)
Providing practical, emotional and financial support to families experiencing poverty, disadvantage and social isolation.
Family Line for adult family members: 0808 802 6666 (lines open Monday – Friday 9am – 9pm)
Text: -7537 404 282 (lines open Monday – Friday 9am – 9pm)
Provide support to anyone in a parenting role, on any parenting problem.
Parentline: 0808 800 22 22 (lines open Monday – Friday 9am – 9pm, Weekends 10am – 3pm)
Family Lives information on what happens when a child is taken into care.
Information for anyone considering same sex parenting.
Providing advice to families about children’s services, including welfare information.
Helpline: 0808 801 0366 (lines open Monday – Friday 9.30am – 3pm)
Gingerbread are an information service for single parents helping across a variety of concerns including childcare, benefits and legal rights.
Helpline: 0808 802 0925 (Monday – Friday 10am- 1pm, plus Monday 4-6 pm, Wednesday 5-7pm)
Webchat: online Monday, Tuesday, Thursday, Friday 2 – 4pm, Wednesday 12 midday – 1pm
Support advice for grandparents, siblings, relatives and family friends who are raising children when their parents aren’t able to.
Helpline: 0300 123 7015 (lines open Monday – Friday 9.30am – 2pm)
BAAF information on Kinship Care, known as ‘family and friends care’.
Information, support to Asian and Muslim women and girls from diverse ethnic / faith backgrounds who are facing problems on a range of concerns, including marriage and divorce.
Helpline: 0800 999 5786 (lines open Monday – Friday 10am -4pm)
Text: 07415 206 936 (Text at any time, replies Monday – Friday 10am -4pm)
NSPCC offer confidential advice to adults who are concerned about the safety or welfare of a child. Services are available in several languages and for anyone deaf or hard-of-hearing.
Helpline: 0808 800 5000 (lines open Monday – Friday 10am – 8pm)
Offering advice to parents in Northern Ireland on all aspects of parenting.
Helpline: 0808 8010 722 (lines open Monday - Thursday 9.30am – 3.30pm, Friday till 12.30pm)
For any parent or carer in Scotland who needs information or simply someone to talk to. Parentline Scotland: 0800 028 22 33 (lines open Monday - Friday 9am - 9pm, Weekends 9am – 12 midday)
Relate provide counselling, mediation, and other services to help individuals, couples and families with relationship difficulties. They work face-to-face, online and on the phone. Find local contact details
What to do if you’re worried that a child or young person is at risk or is being abused or neglected.
The Children and Family Court Advisory and Support Service support the interests of children involved in family court proceedings.
Information on using parental controls on the internet.
Twins Trust provide support advice to families of twins, triplets and more. Helplines are staffed by trained volunteers who are parents of multiples.
Twinline: 0800 138 0509 (lines open Monday – Friday 10am - 1pm, 7pm - 10pm)
Information for parents about vaccination.
Information on what to do to get your child returned or to establish contact.
Missing people provide support and advice to missing people, as well as concerned families and friends.
Helpline: 116 000 (lines open every day 9am – 11pm)
Text: 116 000
Support and information for women experiencing depression following childbirth.
Helpline: 0207 386 0868 (lines open Monday – Friday 10am – 2pm)
Online information for new parents.
For families of children with disabilities.
Helpline: 0808 808 3555 (lines open Monday – Friday 9.30am - 5pm)
Advice for families or carers of babies who may be excessively crying and sleepless.
Working to protect babies and young children from being shaken and harmed. Provides information about infant crying being normal and how comforting methods can help.
Providing support advice on being a new parent.
Helpline: 0300 33 00 700 (lines open 8am - midnight)
Netmums provide information and support to members on anything related to being a Mum.
Online interactive guide about development from birth to 2 years old.
Separation and Divorce
Offering support to parents, with the aim of helping both parties to be involved in their children’s lives following separation.
Helpline: 0300 0300 363 (lines open Monday – Friday 9am – 10pm, weekends 10am - 3pm)
Providing support advice to mothers who are separated from their children.
NACCC is the supporting membership body for around 350 child contact centres and services. Children of separated families can have contact with their non-resident parents and occasionally other family members, in a comfortable and safe environment.
Information Line: 0115 948 4557 (lines open Monday – Friday 9am - 1pm)
Online advice for anyone who has experienced the breakdown of a serious relationship.