Crime and Terrorism

UPDATED: 12.03.2024
This section covers support for:
- Crime and Terrorism
- Families of Offenders
- Offenders

Support for Victims of Crime or Violence can be found on another page

Crime and Terrorism

ACT Early  

Advice for parents and carers to keep children safe from radicalisation. 

Action Counters Terrorism campaign 

Advice and information from Counter Terrorism Policing on how to report suspicious activity and how to stay safe.

Counter Terrorism Policing

Victims of Terrorism 

Information on where to seek advice and assistance following a terrorist attack, including support services available to victims, survivors, witnesses, family members, and all those affected.

UK action to combat Daesh 

Families of Offenders 


Clinks support voluntary organisations that work with offenders and their families.

Families Outside – Scotland 

Providing information, advice, and direct support for children and families affected by imprisonment in Scotland.
Helpline: 0800 254 0088 (lines open Monday – Friday 9am – 5pm)
Email: support@familiesoutside.org.uk 

Prisoners’ Families Helpline 

Offering support if a family member is in contact with the criminal justice system. Translation services are available for those whose first language is not English.
Helpline: 0808 808 2003 (lines open Monday – Friday 9am – 8pm, Weekends 10am – 3pm)
Email: info@offendersfamilieshelpline.org 

Young People in Custody 

Information for families when a young person is held in custody. 


Catch 22 

Organising programmes that offer support in staying away from crime and substance abuse.

Circles UK 

Circles work with local volunteers to minimise alienation and support reintegration for sex offenders, aiming to prevent sexual reoffending. 

The Drive Partnership

The Drive Partnership is an intensive intervention that works with high-harm and serial perpetrators to challenge behaviour and prevent abuse. 

Independent Office for Police Conduct - IOC 

The IOPC oversees the police complaints system in England and Wales. They investigate the most serious matters, including deaths following police contact, and set the standards by which the police should handle complaints.   

Inside Time 

Online national newspaper for prisoners. 


Support in overcoming barriers presented by criminal records and enabling people to move on from previous mistakes.
Resettlement Advice: 0300 123 1999 (lines open Monday – Thursday 9am – 5pm, Friday 1- 5pm)
Email: helpline@nacro.org.uk 

Prisoners Advice Service 

Supports prisoners’ concerned about their treatment in prison by providing advice and information and, where appropriate, taking legal action. Website includes a range of Self-Help Toolkits for prisoners to help them understand and undertake some legal processes by themselves.
Prisoner Advice Line: 020 7253 3323 (lines open Monday, Wednesday & Friday 10am – 12.30 & 2pm – 4.30pm)
Women Prisoners Advice Line: 0800 024 6205 (lines open Tuesday 10am – 12.30pm)


Advice for anyone who is abusive towards their partners and is seeking help to stop. 
Helpline: 0808 802 4040 (lines open Monday - Friday 10am - 5pm)
Email: info@respectphoneline.org.uk


Contact Stopso to find a suitable counsellor or therapist trained to help those who are at risk of, or have already committed a sexual offence.

Stop It Now 

Providing advice to anyone who has abused, or thought about abusing a child; encouraging abusers to recognise their behaviour problems and seek help to change, also supporting the family and friends of abusers.
Helpline: 0808 1000 900 (lines open Monday - Thursday 9am - 9pm, Friday 9am - 5pm)
Live Chat: online Monday, Tuesday, Thursday, Friday 9am – 12 midday, Wednesday 1pm – 4pm & 6pm – 9pm)
Email: help@stopitnow.org.uk
The Lucy Faithfull Foundation run the Stop It Now! helpline and offer a range of services for professionals and members of the public for more information visit the website 

The Prison Reform Trust 

Information for people in prison about what to expect, rules and procedures in a prisons and how they should be treated. 
Email: contact@prisonreformtrust.org.uk 

Unlock – The Information Hub 

Online self-help on a wide range of concerns That a criminal conviction can affect, includes disclosure to employers, criminal record check, insurance, housing and travel. 

Unwanted Contact by a Prisoner

HM Prison & Probation Service Victims Helpline
Contact the HMPPS if you receive unwanted letters, phone calls, texts or messages from a prisoner. You can also contact the helpline if you are worried about someone being released from prison.
Helpline: 0300 060 6699 (Monday – Friday 9am – 4pm) 
Email: victim.helpline@justice.gov.uk