Help with All 4
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If you can't find the programme you're looking for it could be due to a number of different reasons. It may be the case that the programme is no longer on the service (programmes that have been selected for Catch-up are only available for 30 days after broadcast). Alternatively, Channel 4 may not own the rights to show this programme on All 4. Finally, it could be that the programme has not been selected to be made available on the All 4 service.
If there is a programme you particularly want to see on All 4, let us know and we can check if it will be coming in the future or we can pass on your suggestion that it should! -
Channel 4 must acquire specific rights to provide programmes on All 4 that aren't always covered by existing television rights. Therefore it can't be guaranteed that all programmes will be available to view.
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Every programme made available as part of the All 4 service has a rights period or "length of availability" associated with it. An episode which has been broadcast in the past 30 days on one of our channels will have certain "catch-up" rights, and the episode will only be available in line with this rights window. The expiry date reflects this window, and this will differ from programme to programme. If there is no expiry date displayed this means that the programme is available on-demand for at least the next 30 days.
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Channel 4 must acquire specific rights to screen programmes via All 4. Therefore, it can't be guaranteed that all programmes or series will be available via all devices which carry All 4.
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No, unfortunately we don't have the rights to show all our programmes on Watch Live.
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The majority of downloadable programmes will be available to download for 30 days after broadcast.
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We have tried to make as much of our content available for download as possible. Unfortunately, All 4 does not always have the same rights for all of our programmes. Some programmes aren’t available for download but all those that are will be clearly marked with the download symbol.
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All 4 no longer has notifications on download expiry. When a download has expired, if you are online then you can tap the 'redownload' icon and it will download the item again for another 30 days.
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Yes. Once you have downloaded a programme, you can watch it offline or overseas.
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No, you can only download an available programme whilst in the UK. If you leave the UK when you are downloading a programme, it will move into a paused state. When you return to the UK and connect to Wi-Fi, you will need to manually un-pause it, in order to re-start the download.
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All 4 does not always have the same rights for all of our programmes. Some programmes aren’t available for download but all those that are will be clearly marked with the download symbol.
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No. All 4 programming is only available in the UK, Republic of Ireland, Jersey, Guernsey and Isle of Man. (Note: there are parts of Dorset and Kent where, in some weather conditions, you get a stronger mobile data signal from France than the UK, even if you have a UK SIM. This may cause All 4 to think you are abroad.)
Nor can you watch All 4 content via a UK SIM while overseas. Rights agreements mean that our All 4 service is only available in the UK and the Republic of Ireland, (although not for all programmes in ROI).
However, you can download programmes to watch whilst overseas on iOS and Android devices.
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You can watch all the latest catch up, free box sets, plus a huge library of recent, classic and online shows including Shorts. It is not currently possible to cast the Watch Live service nor Clips and Extras. Channel 4 must acquire specific rights for some programmes in order to show these on a particular device, therefore some shows may not be available to cast on Google Chromecast.
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