Help with Channel 4
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If you need to manage or change your subscription please visit the below links depending on which device you signed up on:
Channel4.com - https://www.channel4.com/plus/settings-subscriptions
iOS/Apple - https://apps.apple.com/account/subscriptions
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We ask for your payment details upfront to verify you are a UK card holder and ensure there is no interruption of service after your free trial ends. You will not be charged during your free trial. Simply cancel Channel 4+ before your free trial is due to end and you will not be charged.
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Channel 4+ will only exclude adverts shown within the on demand video player (with the exception of our Watch Live service) and does not extend to display adverts on the website.
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You can cancel your Channel 4+ Apple subscription in the device Settings. Open Settings on your iPhone/iPad > Tap your name > Tap subscriptions > Tap Cancel the Channel 4 subscription.
Alternatively you can cancel in the App Store or go to https://apps.apple.com/account/subscriptions. You cannot currently cancel your Channel 4+ subscription from the Channel 4 app.
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After the initial 7 day free trial, Channel 4+ costs just £3.99 a month. There is an annual plan available via the iOS App and Chanenl4.com, which costs £39.99. (12 months for the price of 10!)
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The Channel 4+ functionality allows you to watch the majority of content without ads and/or other commercial messages. Please be aware that for licensing reasons some content will not be subject to the enhanced Channel 4+ functionality, and may still contain ads, other commercial messages and or promotional trails for other programmes.
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Audio Description is not currently available within the YouView App but is available on some content at channel4.com, Android and iOs.
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There are specific accessibility features built into YouView platform which may be helpful for many users with visual impairments. However, not all YouView Accessibility settings currently work within the app. The app does have a high contrast style, which is supported and has highly visible focus highlighting when navigating the content. These features are very well supported for users when viewing programmes on the Channel 4 big screen app on a TV. Unfortunately, the 'Zoom' function on YouView does not currently work once the app has been selected. Some televisions may enable users to increase the size of the screen. So please check your manufacturer's instructions for details.
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To use the Channel 4 App - Select the app from the Youview TV home page
- Sign in to your channel 4 account using the on-screen keyboard
- Use the cursor/navigation keys (circular main button) to navigate within the menu.
- Use the select button to play programs.
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If you have hearing loss, more recent videos will have subtitles which can be accessed from the playback menu and will be indicated with an 'S' Icon.
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