Help with Channel 4

Related FAQ results

How do I manage my Channel 4+ account?

If you need to manage or change your subscription please visit the below links depending on which device you signed up on:

Channel4.com - https://www.channel4.com/plus/settings-subscriptions

iOS/Apple - https://apps.apple.com/account/subscriptions 

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Why do you need my payment details for the free Channel 4+ trial?

We ask for your payment details upfront to verify you are a UK card holder and ensure there is no interruption of service after your free trial ends. You will not be charged during your free trial. Simply cancel Channel 4+ before your free trial is due to end and you will not be charged.

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Why am I still seeing display adverts on Channel 4+?

Channel 4+ will only exclude adverts shown within the on demand video player (with the exception of our Watch Live service) and does not extend to display adverts on the website.

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How do I cancel my Channel 4+ subscription through Apple?

You can cancel your Channel 4+ Apple subscription in the device Settings. Open Settings on your iPhone/iPad > Tap your name > Tap subscriptions > Tap Cancel the Channel 4 subscription.

Alternatively you can cancel in the App Store or go to https://apps.apple.com/account/subscriptions. You cannot currently cancel your Channel 4+ subscription from the Channel 4 app.

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How much does Channel 4+ cost?

After the initial 14 day free trial, Channel 4+ costs just £3.99 a month. There is an annual plan available via the iOS App and Chanenl4.com, which costs £39.99.  (12 months for the price of 10!)

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Will all content on Channel 4.com be available on Channel 4+?

The Channel 4+ functionality allows you to watch the majority of content without ads and/or other commercial messages. Please be aware that for licensing reasons some content will not be subject to the enhanced Channel 4+ functionality, and may still contain ads, other commercial messages and or promotional trails for other programmes.

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How do I manage my Channel 4+ subscription?

To add on or cancel Channel 4+ - go to My4, select Account Settings then Manage  Channel 4+ (All4+)

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How can I pay for Channel 4+?

Using a Visa or Mastercard credit or debit card, or you can also sign up in our iOS App. Please note we only accept cards registered to a UK address. 

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What is Channel 4+?

Channel 4+ allows you to watch TV shows without ads*.  Sign up for a free 14 day trial; after that it’s just £3.99 a month and you can cancel at any time.

All you need is a Channel 4 account, if you're not already registered, go to www.channel4.com, select My4, create your account and then follow the link Manage Channel 4+ (was All 4+) 

*Some programmes feature commercial messages and/or promotional trails for other programmes.  Watch Live is excluded.

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What is the difference between Channel 4 streaming and Channel 4+?

Channel 4+ functionality allows you to watch the majority of shows on Channel 4 on demand without ads for a monthly fee.  Due to some rights restrictions some content will not be subject to the enhanced Channel 4+ functionality, and may still contain ads, commercial messages and/or promotional trails for other programmes.

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