Help with Channel 4
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Audio Description is not currently available on Amazon Fire TV but is available on some content on channel4.com, Android and iOS. For details of programmes featuring audio description click this link to go to our website.
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Amazon Fire TV consists of a VoiceView Screen reader, which offers limited support within the app for users with visual impairments. Screen Magnification can also be enabled to zoom in on specific sections of the screen. There is also a high contrast setting, but this does not currently work with the Channel 4 app.
There is currently a highly visible focus highlighting mechanism within the Channel 4 app, Amazon screen magnification can be used within the app to increase the size of text and images if needed.
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Amazon Fire TV has some built in accessibility tools that may be used with the Channel 4 App. The accessibility Tools can be found within the settings menu from the Amazon Fire TV Home Page
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Audio Description is not currently available within the YouView App but is available on some content at channel4.com, Android and iOs.
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There are specific accessibility features built into YouView platform which may be helpful for many users with visual impairments. However, not all YouView Accessibility settings currently work within the app. The app does have a high contrast style, which is supported and has highly visible focus highlighting when navigating the content. These features are very well supported for users when viewing programmes on the Channel 4 big screen app on a TV. Unfortunately, the 'Zoom' function on YouView does not currently work once the app has been selected. Some televisions may enable users to increase the size of the screen. So please check your manufacturer's instructions for details.
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To use the Channel 4 App - Select the app from the Youview TV home page
- Sign in to your channel 4 account using the on-screen keyboard
- Use the cursor/navigation keys (circular main button) to navigate within the menu.
- Use the select button to play programs.
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If you have hearing loss, more recent videos will have subtitles which can be accessed from the playback menu and will be indicated with an 'S' Icon.
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To use the Channel 4 App:
Select the app from Amazon Fire TV home page
Sign in to your channel 4 account using the on-screen keyboard
Use the cursor/navigation keys (circular main button) to navigate within the menu.
Use the select button to play programs. -
Alexa Voice Control is not currently supported within the Channel 4 app.
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If you have hearing loss, more recent videos have subtitles which can be accessed from within the playback menu and will be indicated with an 'S' Icon.
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