Help with All 4
Search FAQs about our video on demand service
Find FAQ by section
Related FAQ results
-
Adverts unsuitable for children and young people are only served in advert breaks of content unlikely to appeal to children. This is in line with scheduling guidance from Clearcast. Clearcast is the industry body that assesses adverts against the UK Code of Broadcast Advertising (the BCAP Code - https://www.asa.org.uk/codes-and-rulings/advertising-codes/broadcast-code.html), which sets out what is and isn’t permitted.
The Parental PIN restricts access to age-rated programme content, not advertising content. For more information please read - https://www.channel4.com/4viewers/faqs/all-4/how-content-restricted-ensure-children-and-young-people-are-unable-access -
Watch Live is supported on most of our platforms (Amazon, Roku, PS4, Samsung Tizen, iOS, Android and Channel4.com).
To check the TV Guide CLICK HERE
If you are having any issues with Watch Live please get in touch via our CONTACT US form.
-
We might use emojis within the digital services and products within All 4 and within any other media used by us and such emojis are used by us under licence and are credited and attributed as follows: © Licensing; Copyright 2020 Twitter, Inc and other contributors / Code licensed under the MIT License:
http://opensource.org/licenses/MIT/Graphics licensed under CC-BY 4.0:
https://creativecommons.org/licenses/by/4.0/ -
If you're seeing this message it could be that your IP address is either not registered as UK-based or is blacklisted. If you log into this website (https://www.whatismyip.com/blacklist-check/) from your home address it can quickly check any issues that might be associated with the IP. If it tells you that your IP address is blacklisted - get in contact with your Internet service provider who should be able to assist. If not, then please drop us a line to Viewer Enquiries and we can look into this for you. www.channel4.com/contact
(Please note we are not responsible for the content of third party sites)
-
My4 is a feature from All 4, Channel 4’s video on demand service, which allows you to manage your account, the shows you are watching, your watch history and those that you’ve added to My List to watch later.
To add a show to My List, visit our programmes page to find a programme. Click on the ‘My List’ button on the programme page. To remove the programme either click the button again, or go to My4 to manage your list.
-
As of January 2016 All 4 is regulated directly by Ofcom. It is the designated regulator for editorial content of UK video on demand services that fall within the statutory definition of On Demand Programme Services. Formerly ATVOD (The Authority for Television on Demand) was the independent co-regulator of ODPS with Ofcom. Channel 4 complies with Ofcom’s rules for ODPS. For Ofcom’s contact details and for further information please visit the On Demand section of the Ofcom website [link: http://consumers.ofcom.org.uk/tv-radio/on-demand-landing]
-
If you’re wondering why you’ve just seen or heard your details in this ad (e.g. your name, location or birth month), it’s because you’re logged in to Channel 4 as one of our registered users who has not opted out from personalised advertising.
This message is to reassure you that we serve all ads through our own network, and do not share any of the personalisation data with our advertisers. We have used some of the data you shared with us when you registered with Channel 4 together with your IP Address in some cases (which gives us an idea of where you are logged on from) so that we can make the ad more personal and relevant to you.
You can change your advertising preferences at any time by opting out of “personalised advertising” in the My Account section on Channel4.com. Please note, you will still see the same number of adverts but they won’t be personalised to you.
For more information, please see our Privacy Policy, Terms of Use and Your Data -
See our information page on the platforms we support and the minimum operating requirements.
-
All 4’s content is free to watch because we are a 100% advertiser-funded broadcaster. As a government-owned, not-for-profit organisation, the revenue we make from advertising doesn’t go to shareholders – it goes back into making more programmes.
Follow the links below to manage ad blockers via your specific browser.
How do I manage ad blockers on a Google Chrome browser?
How do I manage ad blockers on a Firefox browser?
-
To help us to find you shows you’ll love, we need you to sign in to All 4.
You’ll be able to pick up where you left off on any of your devices, add to a watch list and get recommendations suited to your tastes.
This simple sign-in will also ensure that all members of your household are watching shows suitable for their age.
We promise not to spam you with cute cat pics... but we will provide an All 4 just for you.
Not found the answer you were looking for?