Help with Channel 4
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Subtitles via Watch Live are supported on most of our programming and platforms (Amazon, Roku, iOS, Android and within a web browser) however not everything will carry subtitles either because none are available or, as in the case of some of our older content, because the subtitle format is not compatible (e.g Everybody Loves Raymond, Frasier, etc.). If subtitles are available, an 'S' button will be visible on screen.
If you are having any issues with the subtitles via Watch Live please get in touch via the contact us form on our website www.channel4.com.
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In order to delete a downloaded programme you need go to the Downloaded page and then press the item. Do this by touching and holding your finger next to the episode information. The entire episode cell will be highlighted. To delete the item, simply click on the trash can icon that appears on the top right corner.
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Delete by swiping left on the download in the downloads section. Alternatively, if you select the edit button then you can select multiple downloads and then press 'delete' to delete them all at once.
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If you are watching a downloaded episode on your Android device and you initiate a cast session, then it will be the streamed version of the episode which will play out on the Google Cast device. Casting a downloaded episode will be subject to the streamed version having the appropriate rights for play back on Goggle Chromecast.
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When casting content, the video playing on your HDTV is not the downloaded file – for Google Chromecast, the video must be streamed and as such the quality may vary depending on your bandwidth.
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When casting content, the video playing on your HDTV is not the downloaded file – for Google Chromecast, the video must be streamed and as such will require more bandwidth to play the content.
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If you pause while downloading a programme you can restart by selecting the download status button with the downward arrow on it.
You can no longer pause a download on iPhone or iPad.
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To check whether your downloads have finished on Android devices, you should visit the Downloads > Queue page.
On iPad/iPhone, visit Downloads and you should find what is downloading or what you have downloaded.
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To check your completed downloads on Android devices, you should visit the Downloaded section of the Downloads page.
On iPad/iPhone, visit Downloads and you should find what is downloading or what you have downloaded.
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You can add as many items to your Queue as you like, but you can only download one programme at a time. Once a programme has completed downloading, the next item in the Queue will commence downloading.
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