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If you're seeing this message it could be that your IP address is either not registered as UK-based or is blacklisted. If you log into this website (https://www.whatismyip.com/blacklist-check/) from your home address it can quickly check any issues that might be associated with the IP. If it tells you that your IP address is blacklisted - get in contact with your Internet service provider who should be able to assist. If not, then please drop us a line to Viewer Enquiries and we can look into this for you. www.channel4.com/contact
(Please note we are not responsible for the content of third party sites)
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In order to delete a downloaded programme you need go to the Downloaded page and then press the item. Do this by touching and holding your finger next to the episode information. The entire episode cell will be highlighted. To delete the item, simply click on the trash can icon that appears on the top right corner.
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If you are watching a downloaded episode on your Android device and you initiate a cast session, then it will be the streamed version of the episode which will play out on the Google Cast device. Casting a downloaded episode will be subject to the streamed version having the appropriate rights for play back on Goggle Chromecast.
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When casting content, the video playing on your HDTV is not the downloaded file – for Google Chromecast, the video must be streamed and as such the quality may vary depending on your bandwidth.
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When casting content, the video playing on your HDTV is not the downloaded file – for Google Chromecast, the video must be streamed and as such will require more bandwidth to play the content.
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If you pause while downloading a programme you can restart by selecting the download status button with the downward arrow on it.
You can no longer pause a download on iPhone or iPad.
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To check whether your downloads have finished on Android devices, you should visit the Downloads > Queue page.
On iPad/iPhone, visit Downloads and you should find what is downloading or what you have downloaded.
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To check your completed downloads on Android devices, you should visit the Downloaded section of the Downloads page.
On iPad/iPhone, visit Downloads and you should find what is downloading or what you have downloaded.
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You can add as many items to your Queue as you like, but you can only download one programme at a time. Once a programme has completed downloading, the next item in the Queue will commence downloading.
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You can download as many programmes as you like as long as you have enough storage space on your device.
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