Help with All 4

Common FAQ results

How do I cancel my All4+ subscription through Apple?

You can cancel your All4+ Apple subscription in the device Settings. Open Settings on your iPhone/iPad > Tap your name > Tap subscriptions > Tap Cancel the All 4 subscription.

Alternatively you can cancel in the App Store or go to https://apps.apple.com/account/subscriptions. You cannot currently cancel your All4+ subscription from the All 4 app.

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What is Channel 4's commitment to accessibility?

Please CLICK HERE for information on our commitment to providing access services across our platforms and services and details of the programming we provide weekly with audio description or signing.

 

 

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How do I connect to Airplay?

• You can stream from your All 4 iOS app (version 10.2+) to your Apple TV using AirPlay.
• Connect to AirPlay by tapping the AirPlay icon in the player or enable via your AirPlay / Mirroring settings on your device.
• You cannot stream All 4 downloads by AirPlay.
• Further help is available on Apple’s support site: https://support.apple.com/en-gb/HT204291
• All 4 does not yet support some AirPlay-enabled TVs.

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Can I use Internet Explorer to watch programmes on All4.com?

Microsoft no longer offers support for Internet Explorer (IE). To continue using and watching All 4 we would strongly suggest that you update to one of the following browsers.

• Google Chrome
• Firefox
• Microsoft Edge
• Safari

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What are the All 4 Terms of Use?

To read the full version of our terms of use, please visit this page:

www.channel4.com/4viewers/ts-and-cs

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How is advertising restricted to ensure children and young people do not view unsuitable adverts?

Adverts unsuitable for children and young people are only served in advert breaks of content unlikely to appeal to children. This is in line with scheduling guidance from Clearcast. Clearcast is the industry body that assesses adverts against the UK Code of Broadcast Advertising (the BCAP Code - https://www.asa.org.uk/codes-and-rulings/advertising-codes/broadcast-code.html), which sets out what is and isn’t permitted.
 
The Parental PIN restricts access to age-rated programme content, not advertising content. For more information please read - https://www.channel4.com/4viewers/faqs/all-4/how-content-restricted-ensure-children-and-young-people-are-unable-access

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