Help with All 4

Common FAQ results

What are the All 4 Terms of Use?

To read the full version of our terms of use, please visit this page:

www.channel4.com/4viewers/ts-and-cs

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How is advertising restricted to ensure children and young people do not view unsuitable adverts?

Adverts unsuitable for children and young people are only served in advert breaks of content unlikely to appeal to children. This is in line with scheduling guidance from Clearcast. Clearcast is the industry body that assesses adverts against the UK Code of Broadcast Advertising (the BCAP Code - https://www.asa.org.uk/codes-and-rulings/advertising-codes/broadcast-code.html), which sets out what is and isn’t permitted.
 
The Parental PIN restricts access to age-rated programme content, not advertising content. For more information please read - https://www.channel4.com/4viewers/faqs/all-4/how-content-restricted-ensure-children-and-young-people-are-unable-access

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Will there be subtitling/signing or audio description on your Paralympic programming?

The Opening and Closing Ceremonies will be provided with audio description and signing on the 4seven simulcast.  Subtitles will be available on Channel 4.

Subtitles will be available for programming shown live on Channel 4 and More 4 and we will also be providing subtitles on live sport via the website for a number of sports but not all.  Where available, the subtitles icon will be visible on the player indicating the availability of subtitles.

The Last Leg of Tokyo 2020 and Today in Tokyo (highlights programme) will be broadcast on Channel 4 and More 4 with subtitles, audio description and signing.  These will also be available to view on All 4.

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How can I watch Live TV (i.e. Channel 4, More4, E4, Film4, 4Seven) on All 4?

Watch Live is supported on most of our platforms (Amazon, Roku, PS4, Samsung Tizen, iOS, Android and Channel4.com).

To watch the Tokyo 2020 Paralympics live go our our dedicated site CLICK HERE

To check the TV Guide CLICK HERE

If you are having any issues with Watch Live please get in touch via our CONTACT US form.

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Where can I find information about the Tokyo 2020 Paralympic Games?

We've a dedicated site for all things Tokyo 2020 (available via a browser).  Click here to go to the page where you'll find live streams, highlights from the big moments, plus stats and data (i.e. medals, schedule and results).

For any Paralympics-related programming on either Channel 4 or More 4, then click here to go to our dedicated page on All 4. Alternatively you can search ‘Paralympics on All 4’ via the app.

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How do I manage my All4+ subscription?

To add on or cancel All4+ - go to My4, select Account Settings then Manage All4+

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