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If you can't find the answer to your question in our FAQs, you can contact us about any issues on channel4.com, E4.com or film4.com, by using the contact us button above and we'll get back to you as soon as we can.
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A weblog, or blog, is a type of website where entries are made providing commentary or news and information on a particular subject. A typical blog combines text, images, and links to other blogs, web pages, and other media related to its topic.
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Please drop us a line using the Contact Us webform, indicating what mistake you've spotted and supply the full url (web address) of the page that contained the error and we'll get it fixed as a matter of urgency.
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Please click on the Contact Us button, select which website and send us the full URL (link) and we will endeavour to fix the problem as a matter of urgency.
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Snowmail is our early evening news update, delivered daily to your inbox between 5 - 6pm. Every day Jon Snow, Krishnan Guru-Murthy, Cathy Newman, Matt Frei or on occasion, one of our other Channel 4 News reporters, will write their personal, but impartial take, on the news agenda, giving you the inside track on what's buzzing in the newsroom. It's fast, it's informal and it's free. Subscribe and see the most recent Snowmail.
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Channel 4's revenues are solely generated through advertising and this model is replicated on these platforms: Online and Video On Demand (VOD). Subsequently there are a number of exciting advertising opportunities that are available to Advertising Agencies and Clients alike. Find out more at Channel 4 Sales.
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For full details around the terms and conditions for using the new Box TV media player, which is available to view channels via simulcast on these sites,
www.4music.com, www.thebox.co.uk, www.magic.co.uk, www.kissfmuk.co.uk, www.smashhits.net, www.heatworld.com, www.kerrangradio.co.uk, www.kerrang.com
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For legal reasons, the Watch Live service is only available to residents of the United Kingdom.
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Yes, you will need to be registered to use the Watch Live service. You can register here
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The reviewer’s remit is set out in his terms of reference and you can find out more details about the reviewer – see press link
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If you make a complaint about one of our programmes and you are not satisfied with our response you may wish to pursue the matter further with Ofcom our statutory regulator using the link below
http://consumers.ofcom.org.uk/complain/tv-and-radio-complaints/
If your complaint is about Channel 4 online content you may wish to pursue the matter further with the Independent Online Complaints Reviewer. For more information see the reviewer’s – Terms of Reference, Online Complaints Code and Procedural Rules. -
If you have a complaint about the content of one of our programmes or content on one of our online sites you can use the contact us webform, call us on 0345 076 0191 or write via Channel 4 Enquiries, PO Box 1058, Belfast, BT1 9DU. Alternatively if your complaint is about one of our programmes you may want to complain directly Ofcom our statutory regulator using the link below
http://consumers.ofcom.org.uk/complain/tv-and-radio-complaints/ -
If you wish to seek a review of a decision made by Chanel 4 in relation to your complaint about online content please read the Online Reviewer Procedural Rules which sets out the basis for seeking a review. It explains what information you need to provide, the time limits for making a request and how the review process works.
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The reviewer can only review complaints where you are directly affected either because you believe you have been treated unfairly and/or your privacy has been infringed – see Online Reviewer Procedural Rules and Online Complaints Code
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Go to www.boxplus.com in any browser.
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Yes, you must have a valid TV licence to watch programmes on the Watch Live service.
To buy a TV licence or to obtain further information about licensing requirements, call TV Licensing on 0300 790 6071 or visit http://www.tvlicensing.co.uk/.
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We have added an automatic timeout to our Watch Live service to ensure that streaming stops if nobody is watching. This helps us to conserve resources. Streaming will resume if you respond to the prompt.
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