4Viewers FAQs

Common FAQ results

Do you use any content under a creative commons licence?

We might use emojis within the digital services and products within All 4 and within any other media used by us and such emojis are used by us under licence and are credited and attributed as follows: © Licensing;  Copyright 2020 Twitter, Inc and other contributors / Code licensed under the MIT License:
http://opensource.org/licenses/MIT/ 

Graphics licensed under CC-BY 4.0:
https://creativecommons.org/licenses/by/4.0/

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Is All 4 the UK’s biggest free streaming service?

Yes, it is. Every month we review the catalogue data from an independent analytics company, Ampere Analysis, showing estimated volumes of content, in hours, available on the main broadcaster video-on-demand platforms in the UK. Below we’ve listed the hours of content available on these free streaming services during January 2021:

All 4: 14.9k hours

BBC iPlayer: 11.8k hours

My5: 6.1k hours

ITV Hub: 4.5k hours

UKTV Play: 4.1k hours

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Why is the All4 app no longer available on PS3?

As of 31st January 2021, All 4 will no longer be available on PS3 devices, this is due to recent technical changes which mean that it is no longer possible to maintain an All 4 app on this device.  All 4 will continue to be available on PS4.

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Why is the All4 app no longer available on Samsung 2011/2012 models?

As of 29th January 2021, All 4 will no longer be available on 2011 and 2012 models of Samsung TVs, this is due to recent technical changes which mean that it is no longer possible to maintain an All 4 app for these devices.
However, All 4 will continue to be available on Samsung 2013 model TVs and above.

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Freeview EPG Change - 4 November 2020

As of 4.11.20 - the following channels are moving on the Freeview EPG

 

E4+1 from 28 to 29

4Music from 29 to 30

Film4+1 from 45 to 46

4Seven from 47 to 48

If your box doesn't automatically update please do a manual retune.

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Why isn’t All 4 or Channel 4HD available on Freesat?

As of Thursday 22nd February 2018 Channel 4HD and All 4 were removed from the Freesat platform.  All of Channel 4’s other services; including the standard definition version of Channel 4 remain available.

The availability of Channel 4HD on other platforms is unaffected: Channel 4HD remains available on Freeview, YouView, Sky and Virgin Media.

In the meantime, our other channels on Freesat remain unaffected and continue to be available.

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